Last updated: January 2024

This service usage policy outlines the conditions under which patients may access and use the services provided by Private Doctor London.

1. Eligibility

Our services are available to adults aged 18 and over. For patients under 18, a parent or legal guardian must accompany the patient and provide consent for treatment.

2. Appropriate Use

Our services must be used for legitimate medical purposes only. We reserve the right to refuse treatment to any patient who behaves in a manner that is threatening, abusive, or inappropriate towards our staff or other patients.

3. Accuracy of Information

Patients are required to provide accurate and complete medical history and personal information. Providing false or misleading information may result in incorrect diagnosis or treatment, and may lead to termination of the service relationship.

4. Emergency Services

Private Doctor London does not provide emergency medical services. In the event of a medical emergency, please call 999 or proceed to your nearest Accident & Emergency department immediately.

5. Website Use

You may use our website for personal, non-commercial purposes only. You must not reproduce, distribute, or transmit any content from this website without prior written consent.

6. Liability

Private Doctor London shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services, except where such liability cannot be excluded by law.